1. What is Allora World?
Allora World is an online store offering a wide range of high-quality, authentic products from the United States. From beauty and health to home goods and electronics, we deliver curated U.S. items directly to your doorstep—worldwide.
2. Where do you ship?
We ship to the United States and most international destinations. If your country isn’t available at checkout, feel free to email us at brandgmllc.info@gmail.com and we’ll do our best to assist.
3. How long does shipping take?
Shipping times vary based on location and shipping method:
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USA: 3–7 business days
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Canada & Europe: 7–14 business days
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Asia, Middle East, Africa: 10–25 business days
You will receive a tracking number once your order ships.
4. How can I track my order?
Once your order is shipped, you’ll get a shipping confirmation email with your tracking number. You can track it on the carrier’s website or our Order Tracking page.
5. Are the products authentic?
Yes. All products sold on Allora World are 100% authentic and sourced from verified U.S. suppliers and brands. We do not deal in counterfeit or unauthorized goods.
6. Can I return or exchange a product?
We accept returns within 14 days of delivery for most items, provided they are unused and in original condition. Items like skincare or personal items may not be eligible due to hygiene reasons. Visit our Return Policy for full details.
7. What payment methods do you accept?
We accept:
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Credit & Debit Cards (Visa, MasterCard, AMEX)
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PayPal
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Other secure payment gateways (as available at checkout)
All payments are processed securely.
8. Will I have to pay customs duties or taxes?
For international orders, customs duties, VAT, or import taxes may be applied by your country’s customs authority. These charges are the buyer’s responsibility.
9. Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, please contact us as soon as possible at brandgmllc.info@gmail.com. Once it ships, we cannot cancel or make changes.
10. How do I contact customer service?
You can reach us anytime at:
📧 Email: brandgmllc.info@gmail.com
We typically respond within 24 hours on business days.