Return & Refund Policy

🔄 Return & Refund Policy

🚫 Non-Returnable Items

The following items cannot be returned or refunded:

If an item was damaged or defective upon arrival, please contact us within 48 hours of delivery with photos.

Once we receive and inspect the returned item, we will notify you of the refund status.

Approved refunds will be processed to your original payment method within 5–10 business days
Shipping fees are non-refundable
If the item was returned due to our error (wrong item, damaged product), we will also refund the original shipping cost

Return shipping costs are the customer’s responsibility, unless the item was incorrect or defective
We recommend using a trackable shipping service or purchasing shipping insurance
We are not responsible for items lost in return transit

We currently do not offer direct exchanges. If you need a different item, please return your purchase for a refund and place a new order.

If you have any questions about returns or refunds, please contact:

We’re here to assist you Monday–Friday and usually respond within 24 hours.